US SHIPPING RATES
Regular Ground Shipping Charges
Free Shipping every day on $150+ Orders
Free Shipping is valid on US domestic ground shipping only.
Domestic Shipping Methods & Charges
Expedited Delivery Service
Orders placed with expedited shipping will ship within one business day with the exception of orders containing monogramming, alterations, engraving or gift services.
Please allow an additional 2 business days for processing of monogramming, engraving or gift services and an additional 3 days for processing of items containing alterations.
To Estimate Arrival of Merchandise
Estimates are based on average arrival times that we typically see when delivering packages to our customers. These are not guaranteed dates as there are a lot of factors beyond Paul Fredrick's control that can delay a package. We cannot be held responsible if the delivery is not made in the estimated delivery window.
For orders with monogramming expect an additional 2 days for processing. Orders will ship with your selected method after the monogramming is complete.
For orders with alterations expect an additional 3 days for processing. Orders will ship with your selected method after the alterations are complete.
For orders with custom dress shirts, expect delivery in 4-5 weeks.
Order Processing
Most non-customized orders are processed in 2 business days. All packages are shipped on business days only. Most carriers deliver Monday through Friday, excluding Holidays. Allow 2 additional business days for processing of monograms, engraving and gift services. Alterations can take 5 business days to process. Changes cannot be made to in-progress orders.
Backordered Items
Backordered items will be shipped separately via Regular ground shipping when available, at no additional shipping cost to the customer
For international orders, order will not be shipped until all items are available.
International Orders
All applicable duties, taxes and handling fees are not included in our prices. These charges are the customer's responsibility and must be paid by the customer to the delivering agent upon delivery. All pricing is in U.S. funds.
International Customers please contact us for Returns and Exchanges instructions.
If you have any questions, e-mail us at custserv@paulfredrick.com or call customer service at 1-800-247-8162 Mon - Fri between the hours of 8:00am - 11:00pm EST.
